Effective Date: 19th June 2026

At WEARKRAFT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through wearkraft.co.in or interact with WEARKRAFT through our social media pages and other services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us or interact with WEARKRAFT, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Mobile/telephone number
  • Email address
  • Order and purchase details
  • Payment and transaction information
  • Product preferences
  • Customer service communications
  • IP address, browser type and device information
  • Website usage and browsing information

We collect only information that is reasonably necessary to provide and improve our products and services.

2. Payment Information

Payments made through our website may be processed by third-party payment gateways or financial institutions.

WEARKRAFT does not intend to directly store sensitive payment credentials such as your complete credit/debit card number, CVV, UPI PIN or banking password. Payment information is handled according to the security and privacy practices of the relevant payment service provider.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Process returns, exchanges or refunds where applicable
  • Respond to customer enquiries
  • Provide customer support
  • Prevent fraudulent or unauthorized transactions
  • Improve our website, products and customer experience
  • Maintain business and transaction records
  • Send promotional communications where permitted and subject to applicable consent requirements
  • Comply with legal and regulatory obligations

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

  • Courier and logistics providers
  • Payment gateways and payment processors
  • Website hosting and technology providers
  • Customer support or communication service providers
  • Analytics and marketing service providers
  • Professional advisers or authorities where legally required

These parties receive information only as reasonably necessary for the relevant service or legal purpose.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality and provide a better shopping experience.

Some cookies may also be used for analytics or advertising where applicable.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Marketing Communications

Where permitted by applicable law, WEARKRAFT may send information about new collections, offers, promotions and other updates.

Where consent is required, we will seek it before sending such communications. You may opt out of promotional communications using the unsubscribe option provided or by contacting us.

Transactional communications relating to your purchases or customer-service requests may still be sent when necessary.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, fraud prevention and compliance with applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain personal information.

You may also withdraw consent where processing is based on consent, subject to applicable legal and contractual requirements.

To make a privacy-related request, please contact WEARKRAFT using the contact details below.

10. Grievance Officer / Data Protection Officer

In accordance with applicable data protection laws, WEARKRAFT has appointed a Grievance Officer to address concerns, complaints, or requests related to the handling of personal data.

Grievance Officer / Data Protection Officer
Name: WEARKRAFT Privacy Officer
Email: privacy@wearkraft.co.in (replace with official email if different)
Address: 25B/29, Ganesh Krupa Building, Dindayal Road, Dombivli (West), Thane, Maharashtra – 421202, India

Response Timeline:
We aim to acknowledge all privacy-related complaints within 48–72 hours and provide a resolution or substantive response within 15 working days, in accordance with applicable data protection laws. In complex cases, additional time may be required, and you will be informed of the delay and reason.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children contrary to applicable law.

If we become aware that personal information of a child has been collected in circumstances requiring parental or guardian consent without such consent, we will take appropriate steps in accordance with applicable law.

12. Third-Party Links

Our website may contain links to third-party websites or services.

WEARKRAFT is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

WEARKRAFT may update this Privacy Policy periodically to reflect changes to our business, website, services or applicable legal requirements.

The latest version will be published on our website with an updated effective date.

14. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:

WEARKRAFT
25B/29, Dombivli Ganesh Krupa Building
Dindayal Road, Dombivli (West)
Thane, Maharashtra – 421202, India

Website: https://wearkraft.co.in
Phone: 9330175895 / 9820530119
Email: wearkraft49@gmail.com

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