Effective Date: 19th June 2026

At WEARKRAFT, we want your shopping experience to be simple, reliable and enjoyable. This Shipping & Return Policy explains our order processing, delivery, cancellation, return, exchange and refund procedures for purchases made through wearkraft.co.in.

1. Shipping Coverage

WEARKRAFT currently ships orders across India to serviceable PIN codes through our trusted courier and logistics partners.

Delivery availability may vary depending on your location and the serviceability of our courier partners.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment verification.

Orders placed on Sundays, public holidays or during promotional periods may require additional processing time.

Once your order has been dispatched, we may share tracking information with you through SMS, WhatsApp, email, or other available communication channels.

3. Estimated Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location.

Delivery to remote or certain non-metro locations may take longer.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, strikes or other operational disruptions.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

WEARKRAFT may occasionally offer free shipping as part of promotional campaigns or for orders above a specified value.

5. Correct Shipping Information

Customers are responsible for providing complete and accurate shipping information, including:

  • Recipient’s full name
  • Complete delivery address
  • Correct PIN code
  • Valid mobile number

WEARKRAFT will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Damaged, Defective or Incorrect Products

We carefully check and pack every WEARKRAFT order before dispatch.

If you receive a product that is damaged, defective or different from the product ordered, please contact us within 48 hours of delivery.

To help us verify the issue, we may require:

  • Your order number
  • Photographs of the product
  • Photographs of the original packaging
  • A clear unboxing video showing the unopened package being opened

After verification, WEARKRAFT may offer a replacement, exchange or refund, depending on the circumstances and product availability.

7. Return Eligibility

For hygiene and quality reasons, fashion jewellery is generally non-returnable, particularly earrings and other products where hygiene considerations apply.

Returns or exchanges will normally be accepted only when:

  • The product received is damaged or defective
  • An incorrect product has been delivered
  • An item is missing from the order

Products must remain unused, unworn, and in their original condition, with all tags, packaging, and accessories intact.

8. Non-Returnable Items

Returns or exchanges will not normally be accepted for:

  • Products damaged due to misuse or improper handling
  • Products showing signs of wear
  • Products without original packaging or tags
  • Minor colour differences caused by photography, lighting or screen settings
  • Personal preference or change-of-mind requests
  • Earrings or other hygiene-sensitive jewellery unless received damaged, defective or incorrect
  • Products purchased during specified clearance or final-sale promotions, unless defective or incorrect

9. Natural Wear & Tarnishing

Fashion jewellery requires appropriate care.

Natural fading, tarnishing, scratches or changes caused by exposure to water, perfume, cosmetics, sweat, chemicals, humidity or improper storage are generally considered normal wear and are not treated as manufacturing defects.

Please follow the jewellery care instructions provided by WEARKRAFT to help maintain the appearance of your jewellery.

10. Return Procedure

Before returning any product, please get in touch with WEARKRAFT customer support.

Once you’ve done so, WEARKRAFT customer support will provide further instructions for the return or replacement process.

11. Refunds

If a refund is approved, we will generally initiate it after we receive and inspect the returned product.

Approved refunds will normally be processed to the original payment method within 5–10 business days. However, the time it takes for the amount to appear may depend on your bank or payment service provider.

Original shipping charges may be non-refundable unless the return results from a damaged, defective or incorrect product supplied by WEARKRAFT.

12. Order Cancellation

If you wish to cancel an order, please get in touch with us as soobe sure to get in touch with usn order may be cancelled only if it has not yet been dispatched.

Once an order has been shipped, cancellation may no longer be possible.

WEARKRAFT reserves the right to cancel an order in circumstances such as product unavailability, payment verification issues, incorrect pricing or suspected fraudulent activity. If WEARKRAFT has already received payment for an order it cancels, the applicable amount will be refunded.

13. Failed or Refused Delivery

If an order is returned to WEARKRAFT because of an incorrect address, repeated unsuccessful delivery attempts or refusal to accept delivery, additional shipping charges may apply if the customer requests re-dispatch.

14. Contact Us

For shipping, delivery, return, exchange or refund enquiries, please contact:

WEARKRAFT
25B/29, Dombivli Ganesh Krupa Building
Dindayal Road, Dombivli (West)
Thane, Maharashtra – 421202, India

Website: https://wearkraft.co.in
Phone: 9330175895 / 9820530119
Email: wearkraft@gmail.com

WEARKRAFT – Premium Fashion Jewellery
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